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Identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
establish documentation standards to meet organisational requirements
design, test and amend document templates
develop and implement documentation and training to support use of standard templates and macros
monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements.
Knowledge Evidence
describe document production processes
identify costs involved with the implementation of standard documentation
explain the software applications relevant to document design and development in the organisation
identify key provisions of relevant legislation and regulations, codes and standards affecting document production
outline organisational policies and procedures relating to document production
list sources of expertise available externally to the organisation or workgroup.
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