organisations policies and procedures part ascenarioimogen is one of the youngest

Part A
Scenario
Imogen is one of the youngest residents at Wings, as she is only 16 years of age. Imogen and her younger brother Tim were both placed at Wings at a very young age (14 and 12) because no foster carer could be found for Imogen and her brother who lives with autism.
Imogen met her boyfriend Jaden shortly after her arrival at Wings, and the two young people became engaged soon after. They also became sexually active. Imogen fell pregnant when a condom broke, and she is adamant that she would like to keep the baby. Her own mum was also 16 when she had Imogen, and Imogen says that she is old enough to be a mother. She really wants somebody to love and care for.
Imogens pregnancy is a big thing at Wings with heated discussion what is best for Imogen and the baby. After much discussion, the team comes to an agreement to advocate for Imogen and her wish to keep the baby. Imogens mother is also involved, and she supports her daughters decision to keep the baby. She is however not in a position to take Imogen and her grandchild into her home, as she is still in a relationship with a man who has assaulted Imogen in the past.
At a case meeting, Imogens case manager suggests a referral to a Red Cross Service for young mothers where Imogen could live with her baby and have 24 hours support from registered nurses. This would however mean separating Imogen from her brother Tim who she is also very fond of, as the service only caters for young mothers and their children.
It is decided that you should tell Imogen, Tim, her mother and her boyfriend Jaden about this idea, as Imogen seems to have a good relationship with you.
Part B
Questions/Task
1.: How would you communicate this information to Imogen and her family in a calm and reassuring way, making sure that you meet their capacity of understanding (50-100 words).
2. Name 2 potential issues Imogen is faced with and discuss how you could encourage Imogen to explore and clarify the issues she is faced with? (50 – 100 words)
Despite your best efforts, the meeting with Imogen and her family has not gone well. Whereas Imogen was initially excited about the idea of moving into the Red Cross Home, things took a turn for the worse when Imogen found out that she would be separated from her brother Tim.
Imogen even refuses to talk to you for a couple of days, but one day she knocks on the door of the staff office and asks you for a chat.
Imogen still loves the idea of the home for young mothers and has even looked up some information online. She has found some information stating that the home sometimes accepts close family members if special circumstances are present. Imogen says that she thinks that her circumstances are pretty special, and she wants you to advocate with the service on her behalf at the next case meeting where the Red Cross Service has been invited.
3. How might you negotiate with Imogen specific goals and scope for this task? (50-100 words)
4. How would you make sure that any potential advocacy work is consistent with Imogens preferences and needs? (50-100 words)
Imogen has decided that she does not want to be at the meeting, as she finds it too anxiety-provoking. She asks you to speak on her behalf.
5. Write a script of how you would describe to Imogen what you will do and say at the meeting, making sure that you confirm Imogens understanding. (100 150 words)
6. How do you make sure that you clearly represent Imogens needs and preferences at the case meeting? (50-100 words)
The meeting with the Red Cross Service has gone very well. The service has very strict rules, but works in a very person-centred way. A week after the meeting you find out that the service has accepted Imogen and her brother Tim on the condition that Imogen works on her immediate and long-term goals. The service supports young mothers towards independence and requires them to get engaged with education or employment.
Imogen is quite overwhelmed when she hears this, as she left school at 14 and tells you that she is not smart enough to work or learn and look after a baby.
The service is offering some accredited training on site, and young people can choose between qualifications in warehousing, hair dressing, cooking, and landscaping. Imogen says that she likes none of that and simply wants to be home with the baby. If the service is so big on education, maybe Tim could start a course in cooking or landscaping. He likes these activities much more than Imogen.
7. How could you challenge Imogens negative attitude and unrealistic expectation in a respectful way? (50-100 words)
8. What other options could you offer to Imogen that might allow her to move forward? (50 100 words)
Imogen calms down after some listening and explaining to her that she can maybe choose a course she really likes. She tells you that when she was really small (and before a lot of bad things happened) she wanted to run a crche. Imogen loves children, and she believed that she has learned a lot from looking after her brother Tim.
9. Name one long-term and 2 short-term goals you could suggest to Imogen.(20-50 words)
10. How could you support Imogen to develop strategies to achieve these goals? (30-50 words)
11. How can you make sure that Imogen is active in this process (goal setting) and takes responsibility for her goals? (30-50 words)
Part C
Questions/Task
12: Name 2 potential funding sources for youth work activities.
13: Name 3 types of mental illness and list 3 potential symptoms for each illness.
14. Outline 2 strategies that you could implement in your work as a youth worker that would assist you to avoid imposing your own values and attitudes on mental illness in your work. (100-150 words)
15. Provide a definition of the following services and provide an example of each:
a) employment
b) physical and mental health
c) housing
d) community support
e) social inclusion
f) education and training
g) financial support.

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