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This task is called an in-tray exercise and is commonly used by employers to test the ability of potential employees to understand and resolve complex problems whist being presented with partial pieces of information. Unfortunately this is a common problem in the business world.
Below is a detailed case study of Sacred Heart NHS Foundation Trust. Read the case study carefully and understand the issues it presents. You are not precluded from researching some of the issues raised in the case study. This is something you would be expected to do prior to attending an assessment centre!
Be careful to read and study all the items as some are directly interconnected. You are required to consider these issues and complete the following tasks.
Use the proforma provided to:
1. Prioritise each of the items in terms of urgency using high, medium and low. 2. For each item, explain what you see as the main issue(s) facing the organisation? Remember to use any theory covered in lectures to help explain these issues, including considering any constraints affecting your decision. Identify any connections/links between in-tray items 3. Briefly discuss what action if any needs to be taken by management. Remember to consider the consequences (if any) of your actions
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