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You will be using a framework by Borton (1970) using 3 key stages; describing the situation, exploring the situation, and learning how to apply knowledge to practice. You are provided with prompting questions which will guide your reflection. Stage 1: What? Describe the Situation Based on the patient experience document, identify and describe a range of factors highlighted that positively or negatively impacted on patientsexperiencesduring their hospital care. Prompting questions:Canyou group the types of factorstogether that appear most common? E.g. the care environmentWhich studies in the report related to which factors? You can use these as your intext references.Stage 2: So What? Explore the Situation Based on the factors identified in stage 1, how important according to the nursing literature is it that nurses provide care in a caring manner?Prompting questions: How is caring described / defined in the nursing literature?What is some evidence that beingcaring improves the patient experience and patient outcomes?What are commonly identified as caring behaviours by nurses in the nursing literature?Are there any nursing theories that relate specifically to the concept of caring? Describe one.How might the factors identified from the patient experience relate to caring encounters as described in your Fundamentals of Nursing Text (Chapter 26, Vol 2).Stage 3: Now what? How can the new learning be translated into practice? Describe overall what you have learnt about caring and nursing and the patient experience, as well as evidence about the impact of caring practice.Prompting questions: What were your personal views of what is means to be caring before this reflection?What attributes or qualities do you think it takes to be a caring nurse?Can you learn to be more caring?Is there new knowledge that you have gained as a result of doing this reflection?How might this new knowledge be helpful in providing nursing care to patients/clients in the future?How important is it for nurses to consider self-care in providing care to others?
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