ecommerce report ecommerce report you work for freshgifts an online sales company

E-Commerce report You work for Freshgifts, an online sales company and your manager has asked you to investigate and assess overnight logistic companies. Your report must include a minimum of 10 references from a range of sources. Please note 2 of the 10 must be journal references . Word Count: Your report must be c. 3000 words, not including the reference list. Your work must be produced using MS Word or similar. Referencing: All work should be referenced using the Harvard referencing system as required by the university. . Report marking scheme breakdown: Identification of an appropriate company from your own research [10 marks] Analysis of the questions and demonstration a good understanding of the issues [30 marks] Recommendations and justifications for your choices [30 marks] Evidence of research carried out and appropriate referencing [30 marks] The three logistic companies are: Bullet express Royal mail group My Hermes Write a business report discussing the following: 1. You should research and select several suitable overnight delivery service companies e.g. FedEx, UPS, UK Postal Service etc. 2. You should identify, analyse and evaluate all of the online customer service features offered by these companies. 3. You will choose a company and write a report and attempt to convince your manager that your chosen company provides the best customerservice. – Before the recommendation section can you do comparison between a three companies and depends on the result which company will you recommend for the customer. UK style please

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