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The Reflections, which will occur after our readings and review, are designed to evaluate
your understanding of and facility with the critical perspective introduced and discussed
during the week.
You will be responsible for recording your responses to the Reflection Paper questions in
a one-page single spaced typed document (400-500 words). In each response you must
include at least 4 terms from the textbook that are embolden or underlined.
In the reflection paper, you must define and explain those terms in your own words, and
must be able to provide examples that would demonstrate your understanding of those
concepts.
Please DO NOT copy from the book, the reflection paper is supposed to be written in
your own words.
The terms for this reflection paper come from Chapter 11 of the book which is about
Communicating in Organizations.
To make your lives easier, I have made the list of the terms for you:
Function
Production
Maintenance
Innovation
Structure
Downward Communication
Upward Communication
Horizontal Communication
Hierarchy
Formal Structure
Informal structure
Organizational Culture
Assimilation
Organizational Identification
Upward Distortion
Empowerment
Ingratiation
Assertiveness
Rationality
Emotional Labor
Burnout
General Systems Theory
Sexual Harassment
Hostile Work Environment
Employee Privacy and Monitoring
Strategy Control
Criterion Mediocre/ Does not meet
the standards
Average/Improvements are
needed Expectations are Met
The length of the paper
(400- 500 words)
0 (Paper is less than 350
words)
2.5 (Paper is 350-400
words) 5 (Paper is 400-500 words)
Paper is free of Typos and
horrendous grammatical
errors
0 (Paper is difficult to
read/comprehend due to
numerous typos and
grammatical errors)
2.5 (There are some
grammatical errors and
typos)
5 (Paper has very few ,if
any,grammatical errors and
typos)
Term #1 – explanation and
example provided indicate
fair understanding of the
term/concept.
0 (Definition/example
comes from the textbook
and/or the lecture and/or
PowerPoint uploaded by
the instructor)
5 (Either the definition or
the example of the term or
concept is flawed)
10 (Both definition and the
example of the term are
clear, concise and written in
the student’s words)
Term #2 – explanation and
example provided indicate
fair understanding of the
term/concept.
0 (Definition/example
comes from the textbook
and/or the lecture and/or
PowerPoint uploaded by
the instructor)
5 (Either the definition or
the example of the term or
concept is flawed)
10 (Both definition and the
example of the term are
clear, concise and written in
the student’s words)
Term #3 – explanation and 0 (Definition/example 5 (Either the definition or 10 (Both definition and the
The criteria for evaluation of this paper is as follows:
Total: 30 Points
example provided indicate
fair understanding of the
term/concept.
comes from the textbook
and/or the lecture and/or
PowerPoint uploaded by
the instructor)
the example of the term or
concept is flawed)
example of the term are
clear, concise and written in
the student’s words)
Term #4 – explanation and
example provided indicate
fair understanding of the
term/concept.
0 (Definition/example
comes from the textbook
and/or the lecture and/or
PowerPoint uploaded by
the instructor)
5 (Either the definition or
the example of the term or
concept is flawed)
10 (Both definition and the
example of the term are
clear, concise and written in
the student’s words)
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