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3/4/24, 8:15 PM Case – MGT407 Principles of Human Resource Management (2024MAR04FT-1)
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Module 1 – Case
MANAGING HUMAN CAPITAL
Assignment Overview
From this Module’s Background readings, we learn that the
strongest companies view employees as assets rather than
liabilities. They do this in many ways, such as through professional
development opportunities, benefits offered, pay scale adjustments,
and employee engagement initiatives.
Managers also show their employees that they are assets by the
way the employees are treated. If managers do not treat their
employees as valued employees, employee satisfaction might
decrease and negatively impact the organization’s success.
With that in mind, how does a company know it needs to adjust its
culture to become a sustainable, compassionate employer in the
21st century? Smart management teams track metrics that indicate
a company’s overall health, including its level of employee
satisfaction. Unless steps are taken to improve employee
satisfaction, however, metrics will be wasted and the opportunity for
gain will be lost.
So, what types of metrics are important in HR and what are they
useful for? To answer this question, please read the following
articles regarding HR metrics:
Jessee, T. (n.d.). 48 HR KPIs & metric examples (and how to
implement them). ClearPoint
Strategy. https://www.clearpointstrategy.com/human-capital-kpis-
scorecard-measures/ Standard right to access materials on
ClearPoint Strategy site for noncommercial purposes.
Seven habits. (2019). 7 habits that are stalling your employee
engagement program and how to fix
Listen
3/4/24, 8:15 PM Case – MGT407 Principles of Human Resource Management (2024MAR04FT-1)
https://tlc.trident.edu/d2l/le/content/211260/viewContent/5262725/View 2/3
them. Glint. https://info.glintinc.com/rs/586-OTD-288/images/GLINT-
15-001_WP_P3.pdf Standard right to access materials on Glint Inc.
site for noncommercial purposes.
Case Assignment
After reading the required background material, prepare an essay in
which you identify five key performance metrics to measure
employee satisfaction.
You should address the following questions about each of the five
metrics you selected to measure employee
engagement/satisfaction:
1. Discuss three reasons why employee engagement/satisfaction
metrics might rise or fall.
2. What steps should a company take to improve employee
engagement/satisfaction?
In addition to the Jessee (n.d.) and Seven Habits (2019) sources,
utilize at least two additional Trident library sources to support your
essay.
Your Case Assignment should be 3-4 pages. The page count does
not include the cover page or reference list page. The title at the top
of Page 2 should be the title you give your submission, not
“Introduction,” although the first paragraph of a paper should always
be an introduction. There is also a conclusion required at the end of
this assignment that is a synopsis of your findings uncovered during
the process of completing this assignment.
Submit the Case Assignment into the appropriate dropbox by the
Module 1 due date.
Assignment Expectations
Your submission will be assessed on the criteria found in the
grading rubric for this assignment:
3/4/24, 8:15 PM Case – MGT407 Principles of Human Resource Management (2024MAR04FT-1)
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