bcit comm1106 business communication skills administration assistant

EMAIL ASSIGNMENT: 15% Now, working on your own, you will get a chance to practice the basic business communication skills we have covered so far. Use all the techniques learned so far in this course to write a clear, professional message. Read the case below. CASE (Story): You are a senior accountant at a software company, Western Wares. Last Friday, the manager, Paul Rosel, announced that the company is hiring a new project manager for a large upcoming project. After the announcement, Paul called you into his office and you had the following conversation: Paul: Id like to ask you to be on the interview panel for the new project manager position. Weve already got three great applicants scheduled for interviews. You: Id be happy to be on the panel. I think this project is going to define us as a company and we need the right fit for this position, someone who really understands our company goals. Paul: Absolutely! We really need to get it right. If we do well with this project, we could get similar projects in the future. Im glad to have your input. You: Well, thank you. The project I am working on right now is very challenging with the deadline coming up in a few weeks, but Im committed to working really hard. Paul: So, look through the resumes of the applicants. Im heading to Calgary tomorrow to check on another project were working on. The interviews are scheduled the day after I get back, on July 20. You: Sure thing. Ill be ready for the interviews on July 20. Paul calls you, after arriving in Calgary to say he has to stay in Calgary longer, and has asked you to reschedule all the appointments for July 25. He also wants a brief summary of the background of each candidate because he didnt bring copies of the three applicants resumes and now wont have time to look through them when he gets back. Paul doesnt seem to remember that you said you are working on an important project yourself these days and have a tight deadline. However, since Paul has asked you to be on the interview panel, you cant very well say you dont have time to do this. You wonder why he doesnt get an administration assistant for the company instead of relying on busy accountants to do work like this! Despite your frustration, you call each person and arrange for everyone to come in for an interview on July 25. Jacey Wong, worked as a systems designer for eight years and then has been lead coordinator for Salty Software for the last two years, agrees to come at 10:30. Langton Bold, who is a senior project supervisor at General Skills, will come at 11:30. Wendy Wist, who has an BSc degree has worked for four years in intermediate level positions on online projects and taking full responsibility as a solo business person running her own company that handles small-scale projects, will come at 12:30. As youre thinking about the interviews, youre wondering if Paul forgot to include Maeve Saborn, Senior Personnel Officer, in these interviews. Ms. Saborn is usually part of the interview process for new managers. You wonder if shes off the selection panel because Paul asked you to join it, or if Paul just forgot to invite her. Your Task: Write an email memo (including an email header) to Paul Rosel including all the essential information he needs. Tip: Remember, it is your job to decide what information from the scenario is relevant and what to leave out. Remember: Do not copy full phrases from the case text above. Use the writing process: Think about your audience and their questions/needs, then plan and write a draft. Then take 30 minutes to 1 hour to revise and proofread, ensuring your work demonstrates your understanding of the content we’ve covered in the course so far. In your Word document: Include an email “header” at the top with the fields your email program creates for you (To:, From:, Date:, Subject:, CC:, Attachment:). For readability, use a direct opening with the “Main Idea First”. Be concise, and use at least one list (bullets) and white space as “reader access techniques”. Include a closing (e.g., “Thank you,” “Sincerely,” “Best regards,”) and your name and “signature” (usually your name plus your position/department and possibly your contact info beneath) under your final “action paragraph”. Use reader-focused language and a professional tone. Make up any details necessary, as long as they are consistent with this case. Be careful to provide enough detail for the reader to understand the situation, but not too much information, causing the reader to disregard the message. Use your own words and include the relevant details. Save your document as a Word document and include your name and Email Assingment in the file name. (Firstname Lastname Email Assignment.doc) If you want to ensure you use the “direct approach” correctly, you can use the optional planning sheet in this module to plan your message (do not hand this plan sheet in, please).

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