griffith 7101nrs transforming and leading healthcare consumer experience

Task:
Aim:
The aim of this task is to enable students to develop skills in planning to lead the enhancement of consumer experiences of healthcare. The leadership skills that underpin leading ojects to improve consumer experiences are highly sought after in health care leaders. Managing and improving the consumer experience is an industry standard in contemporary healthcare globally.
This assignment addresses Course Learning Outcome 3.
Apply principles of transformative leadership within a healthcare context to facilitate evidencebased person-centred care.
Task Description:
You applied for a position to lead a project to enhance the consumer experience of healthcare, and you have secured an interview. This assessment requires you to develop a presentation for your interview. You have been told your interview panel is made up of managers from the organisation as well as a community member that has minimal knowledge of the organisation. The instructions for your presentation are to prepare a 10 minute (maximum of 20 slides), PowerPoint presentation with voice-over and notes in which you:
1. outline your proposed plan to implement the changes needed to current organisational structures and processes (you may use your current organisation or an immediate past organisation), that would focus on improving the consumer experience,
2. identify and discuss the leadership skills and attributes you would bring to the position, and
3. identify the professional development support that you would require in order to be able to implement your planned changes.

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