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1. Communication in the organisation; definition of communication
The Process of Communication
The objectives of organisational communication
Methods of communication
Types of communication , e.g. formal and informal
Channels of communication
Individual and Organisational Barriers To Communication
Good internal communication should be: A top management priority systematic and planned open, honest and accurate relevant to employees, easy to understand two-way well resource regularly monitored by a communication audit. An Organisation is Communication .
2. Communication Theories: Shannon and Weaver (process theory) and Semiotic Theory (study of signs)
3. Groups and Teams; Definition; Norms; Stages of Development; Cohesiveness; Groupthink; effective teams etc.
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