assessment 2 part a group report 30th september 2018 for this assessme

Assessment 2
Part (A) – Group Report (30th September 2018) For this assessment task (20%), students are required to work in groups of four (4) or as nominated by your lecturer, select an organisation operating in the tourism and hospitality sector by agreement with your lecturer and identify the elements of diversity that are relevant to this operation. This business could be large or small, but must be agreed to by your lecturer as suitable for analysis for this project. Review this organisation in terms of its approach to managing key elements of diversity among its workforce and its client/customer base. Explore to what extent you would consider this organisation to be successful in dealing with diversity and provide recommendations on how the organisations approach to diversity could be improved. You will need to prepare a report to address the questions above, which will include a review of the diversity concepts that are relevant. In addition, you need to research the organisation and report on the types of diversity issues they may have both from an employee and customer/client perspective. Assessment 2
Part (B) – Group Presentation (Week 9 to Week 11 – Tutorial Timing) For this assessment task (10%), the group will need to work together to prepare and present a 10 to 15 minute summary of their report, presenting the most interesting and insightful elements. Alternatively, this may be done as a video, as long as all group members participate in the process. All group members must be present and participate on presentation day or to introduce the video so they can also learn from other groups work.

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