SNHU

IT 600

2-3 Final Project: Milestone One: Situation Analysis

A Description of the Business-Related Challenges Faced by The Organization

Due to its single-purpose operating system (TSI OS) constraints in its back-office operations, Top Secret, Inc. (TSI) confronts major business issues. A major issue is multiprogramming and multiprocessing. TSI OS does not support numerous programs or processors on a device. This reduces the company’s back-office efficiency, which requires pre-emptive multitasking and advanced scheduling. TSI uses old hardware because to the lack of multicore CPUs, increasing prices and decreasing performance.

The lack of multithreading in TSI OS is another major issue. Due to this constraint, multithreading-heavy back-office applications function poorly, disrupting TSI’s operations. TSI has had to use open-source software modifications, which are resource-intensive and unreliable, compounding the problems caused by its operating system’s lack of native multithreading capabilities.

Virtual memory limits are another issue. Due to memory shortages, TSI OS fails frequently without paging. TSI’s back-office servers experience outages, which reduces productivity and may compromise data integrity. A poor memory management system causes system disruptions and user displeasure (Meldayani, 2023). To ensure ongoing client service and reduce operational disruptions, TSI must address this issue to maintain a stable and reliable server architecture.

Security matters too. Login authentication, file system security, and network security are missing from TSI OS. Since back office TSI OS servers can be easily accessed, this is risky. TSI also faces device driver issues. Custom device driver development for many devices is unfeasible, causing compatibility concerns and inefficiency. Without fault tolerance owing to RAID card device driver coding, TSI risks data loss.

An Example of a Case Study That Discusses Similar Challenges Faced By Organizations With Constraints Related To The Lack Of Features Listed In Table 1

Company X, a mid-sized manufacturing concern, initially used a proprietary, single-purpose operating system for its industrial gear. Like TSI, Company X struggled with their operating system. The lack of multiprogramming prevented important programs from running simultaneously, causing production bottlenecks and inefficiencies. Due to multiprocessing support issues, the company’s server infrastructure was underutilized, increasing operational costs.

Company X also had multithreading issues. Multiple threads were needed for quality control operations to fulfil production requirements. Lack of multithreading caused delays and missed deadlines. The organization had to consider expensive hardware upgrades and custom software development. These projects stretched the company’s budget and resources, hurting its market competitiveness. The organization prioritized finding a multithreading solution to improve operational efficiency without significant expenses or disruptions.

Company X also faced virtual memory issues. System crashes caused by memory mismanagement disrupted manufacturing and caused downtime. These persistent concerns slowed productivity and cost money by stopping production lines and delaying client deliveries. System instability also affected personnel morale and consumer satisfaction (Matharu, 2023). To address these concerns, Company X overhauled its IT infrastructure, investing in modern memory management technologies and instituting strict monitoring systems to detect and resolve memory issues. This strategy adjustment ensured smooth operations, improved product quality, and protected the company’s brand.

Security was another Company X priority. Without strong operating system security, the corporation risked illegal access to crucial industrial data and intellectual property. This required increased security and monitoring. Company X used firewalls, intrusion detection systems, and encryption to solve these weaknesses. Preventive security audits and penetration testing identified and fixed vulnerabilities (Ghanem & Chen, 2019). Employee training programs enhance cybersecurity knowledge and best practices across the firm. These actions helped Company X protect its assets and preserve customer and stakeholder trust in a digital and networked business environment.

Device drivers had similar issues as TSI. As industrial machinery became more complicated, custom device driver development became untenable. Device driver development delays and compatibility issues slowed production. Managing more drivers for different equipment drained resources and hampered system integration. OS changes necessitated regular driver updates, compounding the issue. This issue led to the development of standardized driver frameworks for hardware compatibility. This change sought to expedite development, improve reliability, and optimize manufacturing by decreasing driver-related bottleneck downtime.

Failure to tolerate faults compounded Company X’s problems. As the organization relies on individual storage disks, hardware failures could threaten data integrity. This lack of redundancy increased data loss risk and slowed the company’s recovery from unexpected technical issues. Without a reliable backup system, Company X risked security breaches and regulatory non-compliance because crucial data could be compromised. Company X needed a thorough data backup and recovery strategy, RAID configurations, and redundant storage solutions to protect their critical company data.

References

Ghanem, M. C., & Chen, T. M. (2019). Reinforcement Learning for Efficient Network Penetration Testing.
Information,
11(1), 6. https://doi.org/10.3390/info11010006

Matharu, G. (2023, September 15).
Title: “The Ripple Effect: How Employee Satisfaction Affects Big IT Companies.” Medium. https://medium.com/@singh70981/title-the-ripple-effect-how-employee-satisfaction-affects-big-it-companies-7559c2d796c7

Meldayani, C. (2023, June 25).
Memory Management Techniques in Modern Operating Systems. Medium. https://medium.com/@chesiameldayani310/memory-management-techniques-in-modern-operating-systems-8574593acf0b