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Revisit the Learn section for this week to review Kotter’s 8 Steps for Leading Change and the case study: The Importance of Strategic Communication During Change Management at Palm College of Hospitality and Event Management.
In Kotter’s model, the first step is “establishing a sense of urgency.”
In the case study Palm College of Hospitality and Event Management is undergoing a change in administrational leadership. The changes need to be communicated in such a way that it improves the workers’ morale and provides faculty and staff with the information that they need to support the new vision of the college.
Provide a substantive response to one or more of your classmates.
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