two emails | Management homework help

Jack, the head of IT, was notorious for being verbose but vague. This message was no different:

Email dated May 1

On May 24, consultants from Sharepoint will be assisting the IT staff with changes to our Sharepoint infrastructure.  We don’t have the exact timing on this as of yet; we’ll forward that to you when it’s set.  During the work period, Sharepoint will be unavailable from both the Sharepoint client software and through the company portal web site.

The changes that are being made will bring Sharepoint into the single set of credentials infrastructure.  This will affect users of both the Sharepoint client software as well as those who log in via the my.pfeiffer.edu portal site.  All employees will be affected by this change. 

Once the work is complete, access to Sharepoint will restored.  At that time, all staff will log into the Sharepoint client or the company portal using their Active Directory (AD) credentials.  Your old Sharepoint login will no longer work.  If you do not know your AD credentials, please contact the Help Desk at 800-555-1122.

We would also like to take this opportunity to remind you to sign up for the Self-Service Password Reset service.  This service will allow you to reset a forgotten password or unlock your account if it’s locked.  Being registered to use this system will become increasingly important.  I’m attaching the how-to document for your reference.  We have completed changes that allow you to set up and access this system from outside the company network in order to make it more convenient for you to use.

Jack’s supervisor told his assistant to do the following:

          send a message to Jack, letting him know what the supervisor requested

 

          rewrite Jack’s message and send it to the staff

 

 

Assignment

You are to write two messages:

The first (Email #1) will be to Jack. You must explain to him that, at your supervisor’s request, you are rewriting his email and resending the revised version to the company employees.

 

The second email (Email #2) you will write is a clear, concise revision of Jack’s email. 







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