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Nurse leaders need to be familiar with conflict management styles and the impact these styles can have on interpersonal dynamics, and, ultimately, patient care. For this Discussion, you evaluate a situation marked by conflict and consider how conflict management strategies could be applied to promote positive results.
1) At least 2 pages (addressing the 4 questions above excluding the title page and reference page).
2) Kindly follow APA format for the citation and references! References should be between the period of 2011 and 2016. Please utilize the references at least three below as much as possible and the rest from yours.
3) Make headings for each question.
Marquis, B. L., & Huston, C. J. (2015). Leadership roles and management functions in nursing: Theory and application (8th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.
Chapter 21, “Managing Conflict”
This chapter explores the many facets of conflict, describes what contributes to conflict, and provides strategies for resolving conflict.
CPP. (n.d.). TKI. Retrieved July 24, 2012, from https://www.cpp.com/products/tki/index.aspx
Review the sample report and other items on the Thomas-Kilmann website. You may consider completing this assessment to better understand your conflict management style.
Eagar, S. C., Cowin, L. S., Gregory, L., & Firtko, A. (2010). Scope of practice conflict in nursing: A new war or just the same battle? Contemporary Nurse, 36(1/2), 86–95.
Retrieved from the Walden Library databases.
This article focuses on creating nursing teams as rapid change occurs within health care. The authors state that for a team to successfully handle conflict, there have to be clear boundaries, minimal confusion, and maximum communication.
Johansen, M. L. (2012). Performance potential. Keeping the peace: Conflict management strategies for nurse managers. Nursing Management, 43(2), 50–54.
Retrieved from the Walden Library databases.
“Handling conflicts in an efficient and effective manner results in improved quality, patient safety, and staff morale, and limits work stress for the caregiver,” (p. 50). This article presents strategies for managing conflict. Review the methods suggested and consider how you might be able to apply them in the workplace.
Williams, S. (n.d.). Understanding conflict and conflict management. Retrieved fromhttp://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm
This short editorial delineates the major points of conflict resolution
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