Change management delivers for australian social services
CHANGE MANAGEMENT DELIVERS FOR AUSTRALIAN SOCIAL SERVICES In 1997, the newly elected conservative Australian government moved to overhaul its country’s social welfare services. At the time, nearly one-third of Australia’s 20 million citizens were receiving payments because they were retired, single parents, unemployed, disabled, students, members of the indigenous population, or fit into other categories of eligibility. Two government organizations served the vast majority of […]
