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Individual Project 2-3 pgs
The Director of Sales, Jorge Muñoz, has approached you to recommend training for new sales representatives.
In the form of an e-mail (placed in a Word Document), complete the following:
To help you identify the type of work sales representatives perform, check out the Occupational Outlook Handbook published by the U.S. Department of Labor – Bureau of Labor Statistics (using the resources in course materials). Perform your search by job title or by using an alphabetical search.
Note: Your ideas/answers from this project will be used to complete the group project in Unit 4.
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Discussion Board 4-6 paragraphs
A manager in your organization has approached you to design some practice cases for training call center personnel on new products. The company is relying on the revenue these new products will generate, so it is important that the call center representatives demonstrate an understanding of the features and benefits of the new products and that they can transfer their knowledge to the job immediately.
Explain how you would approach the assignment by answering the following questions:
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