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Book/movie review
22/08/2022
________.
a. train raters to be objective
b. appoint a review committee to review any employee’s low ranking
c. consider using multiple raters in conjunction with the method
d. All of the above.
8. All of the following are advantages of using the critical incident method for appraising performance except
that:
a. incidents can be tied to performance goals.
b. it does not include a numerical rating.
c. it provides examples of good performance.
d. it provides examples of poor performance.
9. What is the fourth step in the Management by Objectives Method?
a. set the organization’s goals
b. set departmental goals
c. discuss departmental goals
d. define expected results
10. One personality study focused on how individual traits influenced the evaluations that students gave their
peers. Raters who scored higher on ________ tended to give their peers lower ratings.
a. openness
b. agreeableness
c. conscientiousness
d. extroversion
11. One way of reducing the problems of leniency or strictness in performance appraisals is to ________.
a. consider the purpose of the appraisal
b. be aware of the problem
c. train supervisors to avoid it
d. rank employees
12. When an employee’s personal characteristics, such as gender, influence a supervisor’s evaluation of his or
her performance, the problem of ________ has occurred.
a. stereotyping
b. halo affect
c. central tendency
d. bias
13. When subordinates provide feedback for supervisors, the comments should be anonymous because
identifiable responses tend to result in more ________.
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