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1. The impact of training on _____ is the most significant, but it is the most difficult effect to demonstrate.
a. action learning
b. trainee self-esteem
c. demographics
d. organizational results
2. Which of the following is an example of an on-the-job training method?
a. Understudy assignments
b. Case method
c. Role playing
d. Intelligent tutoring
3. Which of the following is an example of the simulation method of training?
a. Job rotation
b. Correspondence courses
c. Orientation
d. In-basket
4. The evaluation phase is one phase of the process for effective training to occur. Which of the following is not a part of the evaluation phase?
a. Develop criteria
b. Monitor training
c. Select training media
d. Pretest trainees
5. _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels.
a. Organization
b. Demographic
c. Individual
d. Operations
6. In evaluating training programs, it is important to distinguish _____ from data-collection methods.
a. organizational payoffs
b. targets of evaluation
c. individual participation
d. cost-benefit analysis
7. Which theory is founded on the premise that an individual’s intentions regulate his or her behavior?
a. Correspondent inference theory
b. Attribution theory
c. Goal theory
d. Grounded theory
8. The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis.
a. environmental
b. individual
c. operations
d. organization
9. _____ refers to the material that is rich in association for the trainees and is therefore easily understood by them.
a. Training paradox
b. Orientation
c. Meaningfulness
d. Pygmalion effect
10. The level of training needs analysis that attempts to identify the content of the training is _____ analysis.
a. environmental
b. organizational
c. individual
d. operations
11. When trainees are given the opportunity to practice far beyond the point where they have performed a task correctly several times, the task becomes second nature and is
a. repetitive
b. overlearned
c. irrelevant
d. boring
12. Training methods used to stimulate learning can be classified in three ways, one of which is
a. lectures
b. conferences
c. intelligent tutoring
d. on-the-job training
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