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The Value of a Quality Assurance Department
Incrisis hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, and its surgery, oncology, and X-ray/lab departments.
Incrisis is a 100-bed acute facility and was established in 2006. The human resource department hired you as a consultant to review the quality of care issue and make a recommendation on creating a quality assurance department.
Develop a 10- to 15-slide PowerPoint presentation to provide to the board of directors.
The presentation should cover the following topics:
Assignment 2 Grading Criteria |
Maximum Points |
Discussed the link between cost and quality in healthcare and cited two studies. |
28 |
Described the role health insurance plays in cost, quality, and healthcare consumer expectations. |
24 |
Identified the customers and defined healthcare quality from their perspective. |
32 |
Identified three business initiatives driving healthcare quality. |
24 |
Articulated the impact of national policy on the quality of healthcare. |
24 |
Demonstrated an understanding of the principles and practices of healthcare quality by making a recommendation to create a quality assurance department. |
24 |
Style (4 points): Tone, audience, and word choice Organization (12 points): Introduction, transitions, and conclusion Usage and Mechanics (12 points): Grammar, spelling, and sentence structure APA Elements (16 points): In-text citations and references, paraphrasing, and appropriate use of quotations and other elements of style |
44 |
Total: |
200 |
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