Question 1. 1. Which of the following is the difference between training and education?
      Training occurs on the job, while education is a more formal process that usually takes place offsite.
      Training is shorter and usually provided in the form of computerized lessons or day-long seminars. Education occurs over the period of weeks or months and often in the form of weekly classes.
      Training is provided mainly to employees who have received poor evaluations in an area, while education is available to anyone who wants to learn a new skill.
      Training emphasizes current job requirements, while education focuses on requirements for positions an employee may hold in the future.

Question 2. 2. Jacqueline just began her new position as an HR manager at a company that wishes to improve its poor record of job-related injuries. Which of the following techniques should she NOT implement?
      Rewarding employees when they follow procedures for safe behavior
      Designing and conducting workplace safety trainings
      Distributing the safety policies and guidelines to all employees in a handbook
      Regularly observing employees considered high-risk for safety violation and reporting any issues to their supervisors

Question 3. 3. Which process has the goal of identifying applicants who fit the organizational culture and possess the most influential qualities required by the job?
      HR planning
      Recruitment
      Job analysis
      Selection

Question 4. 4. Which of the following is NOT one of the sources of information that help an organization determine the type of training it needs?
      Individual analysis
      Competitor analysis
      Job analysis or task analysis
      Organizational analysis

Question 5. 5. What are the two main types of employment testing?
      Achievement and technology
      Aptitude and achievement
      Aptitude and comprehension
      Achievement and knowledge and skills

Question 6. 6. Which of the following would NOT necessitate job redesign?
      Mergers and acquisitions
      Enhancing the motivational potential of a job
      Business growth
      High unemployment rates

Question 7. 7. Based on Pfeffer’s work, which of the following is one of the seven practices that are most effective for gaining competitive advantage?
      Company performance-based pay
      Skill-based pay
      Knowledge-based pay
      Job-based pay

Question 8. 8. In which of the following are employees most likely to become fatigued because of the longer workdays?
      Telecommuting
      Compressed work weeks
      Flextime
      Job sharing

Question 9. 9. Which of the following does NOT represent a current sociocultural challenge to HR planning?
      Rising number of dual career couples.
      Changing nature of employee expectations.
      Age distribution of the workforce.
      Decrease in the percentage of women in the workplace.

Question 10. 10. What type of pay does a commission-based compensation for sales jobs represent?
      Competency-based pay
      Piece-rate pay
      Skill-based pay
      Independent contractors pay

Question 11. 11. Which of the following is NOT an interview type commonly used by organizations?
      Unstructured interview
      Reference interview
      Situational interview
      Panel interview

Question 12. 12. Which of the following are issues an organization must keep in mind when developing a recruitment strategy?
      Centralized or decentralized recruitment, technological considerations, and the labor market.
      Recruiting alliances, compensation and benefits, and recruiters.
      Technological considerations, the labor market, and compensation.
      Recruiters, the labor market, and centralized or decentralized recruitment.

Question 13. 13. Which of the following is NOT one of the HR activities that use the standard or benchmark created by job analysis?
      Performance evaluation
      Compensation
      Downsizing
      Recruiting

Question 14. 14. __________ refers to the degree to which an organization is able to meet its goals and objectives.
      Organizational efficiency
      Organizational productivity
      Organizational management
      Organizational effectiveness

Question 15. 15. The __________ stage of the training process involves assessment through evaluating performance at the individual and organizational levels, and identifying any gaps between the required and the current competencies that might hinder the organization’s progress.
      Training needs assessment
      Training evaluation
      Performance appraisal
      Job analysis

Question 16. 16. How does training create value for an organization?
      By investing in the employees who comprise its intellectual capital
      By quickly weeding out employees who do not successfully complete the training program
      By reducing the need for costly employee development programs
      By allowing immediate supervisors to focus on their own duties, rather than teaching subordinates

Question 17. 17. __________ focuses on structuring jobs to attract talent and enhance satisfaction, which in turn improves organizational efficiency and effectiveness, and therefore the job’s success.
      Job design
      Job analysis
      HR planning
      Recruitment

Question 18. 18. The Equal Employment Opportunities Commission was established to enforce:
      Title II of the Civil Rights Act of 1964.
      The Age Discrimination in Employment Act (ADEA).
      Title VII of the Civil Rights Act of 1964.
      The Americans with Disabilities Act (ADA).

Question 19. 19. The illegal practice of hiring less qualified employees because they belong to a group that is underrepresented is often called:
      affirmative action.
      reverse discrimination.
      disaffirmative action.
      hiring quota.

Question 20. 20. Which of the following is NOT a data source for job analysis?
      Observation
      Interviews
      U.S. Department of Defense
      Computerized systems

Question 21. 21. Considering the changes impacting many different industries, some companies are forced or eager to operate at a global level.  Please discuss some implications and challenges globalization presents to HR professionals within a particular industry of your choice. Provide industry-specific examples portraying your understanding of global challenges HR teams may face within that particular arena.
     
     

Question 22. 22. As a small business employer, explain how nontraditional (e.g. flex time, telecommuting) work schedules might make it easier for you to recruit employees.
     
     

Question 23. 23. The University of Michigan and the Society for Human Resource Management (SHRM) identify a critical set of competencies that enable HR professionals to carry out their duties successfully: Strategic contribution, HR mastery, HR technology, HR personal credibility, and business mastery (Chapter 1). Discuss 2-3 additional competencies that are needed for an HR professional in today’s dynamic organizational environment.