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Week Three Knowledge Check
1 . The process of dividing work activities into separate job tasks is known as ________.
2 . The process of grouping jobs together is known as ________.
3 . The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.
4 . Which of the following is a characteristic of a mechanistic organization?
5 . Which of the following structures is highly adaptive, loose, and flexible?
6 . Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.
7 . In a ________ structure, no clear chain of command exists.
8 . Which organizational design increases the complexity of assigning people to projects?
9 . In which of the following organizational designs are employees most likely to experience communication difficulties?
10 . A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.
11 . A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.
12 . Which of the following will help in making communities of practice successful?
13 . The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.
14 . During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.
15 . The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.
16 . In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?
17 . Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.
18 . Which of the following lists are the five conflict-management options available to managers?
19 . Behavior patterns expected of someone occupying a given position in a social unit is called a ________.
20 . Which of the following is a negative aspect of group norms?
21 . Which of the following is an accurate statement regarding status systems?
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