Uman resources | Human Resource Management homework help

Lockeport Medical Center


Mission and Vision

As the regional leader in advanced medical care, we take our responsibilities seriously. Our vision and core values help guide us as we work to help and heal each patient in our care. We provide the community quality health care services through the compassionate hands of well-trained staff, in a technologically advanced, cost-effective manner.


Our Mission: To improve the health of the people of the state and surrounding region.

·       Serve people as a not-for-profit health system governed by a voluntary community board.

·       Ensure sustainability through stewardship of the community’s assets.

·       Provide quality services in a compassionate and cost-effective manner.

·       Collaborate in order to improve access across the entire continuum of care.

·       Promote wellness and health to benefit the community.


2020 Vision
A regional diversified health system providing superior care and service to patients and their families through a full continuum of integrated services, education, and research.


Major Strategies: “DEEDS”

Develop people
Excel in patient quality and safety
Enhance operational and financial performance
Develop the health system
Strengthen key relationships


Our MERIT Values
Five core values: Mercy, Excellence, Respect, Integrity and Trust/Teamwork. These values form the foundation for our culture at Lockeport Medical Center.




We work to create a caring and compassionate environment responsive to the emotional, spiritual, and physical needs of all persons.


We strive to meet or exceed patient/customer needs and expectations and work as a team to improve every aspect of care and service in our organization.


We value the innate dignity of all persons, respect their uniqueness and diversity, and enable the development of each one’s full potential.


We are consistently open, honest, and ethical, as the ideal means to protect overall safety and ensure confidentiality and privacy.


We say what we mean and do what we say. There is open and honest communication with patients and among staff. We recognize everyone’s contributions for the benefit of the patient. We strive to enhance the health of the communities we serve, and work in cooperation with other organizations to protect our vulnerable populations throughout the region.

 Be sure to review the information presented in the Learning Resources, including the behaviorally anchored rating scale (BARS) and Management by Objectives (MBO).

Write a 3- to 4-page paper in which you:

  • Use BARS to identify two job dimensions and construct scales to evaluate employee performance.

  • Describe two or three examples of performance objectives that might be set for this job and explain how the achievement of these objectives would be assessed.

  • Explain what sources of information should be considered in this individual’s performance evaluation.


Job Description


Position Title: Surgery Schedule Coordinator

Department: Operating Room

FLSA Status: Non-Exempt


Position Summary

Uses clinical and management processes to plan, organize, staff, direct, and evaluate patient care services; uses available resources to meet MD/customer needs. The surgery schedule coordinator uses knowledge of interactive management and humanistic values in creating an environment conducive to meeting needs. Role reflects a balance between management and clinical practice. Serves a population from neonates to geriatrics.


Essential Job Functions


Customer Service


·       Maintains/demonstrates clinical expertise.

·       Practice in the clinical areas reflects current standards of practice, hospital values, and legal standards.

·       Develops/maintains positive collaborative working relationship with physicians.

·       Participates in the development, interpretation, communication, and implementation of new standards, policies, and procedures.

·       Uses effective interpersonal/communication skills with individuals/groups to achieve positive outcomes.

·       Ensures continuance of unit-based performance improvement initiatives.

·       Supports/participates in hospital quality initiatives. Recognizes/investigates/defines quality and service issues and ensures corrective action/resolution.

·       Consistently contributes to the positive working environment and acts in a manner congruent with the mission and philosophy of the hospital.



Personnel Management


·       Practices interactive management techniques to strengthen the autonomy of staff. Serves as a role model.

·       Facilitates staff involvement in unit performance improvement initiatives to develop/improve patient outcomes/standards.

·       Able to achieve positive conflict resolution.

·       Participates in recruitment/retention activities on both a formal and informal basis for all levels of staff. Acts to minimize vacancies and turnovers.

·       Engages in ongoing self-evaluation of competency, leadership skills, decision-making abilities, and professional judgment. Uses feedback for learning/growth. 


Fiscal Performance/Productivity


·       Assures availability, readiness, safety, and cost-effective use of equipment and supplies.

·       Makes weekly staff assignments.

·       Organizes and coordinates effective use of supplies, equipment, and time.

·       Personnel are scheduled/utilized/adjusted based on competency, changing environment/needs, and cost effectiveness. Responds appropriately to variances (assignments, budget, and skill mix).

·       Manages own time. Able to prioritize and organize needs/demands. Delegates appropriately and effectively. Accountable for deadlines.

·       Participates in budget development/management. Action plans developed/implemented to decrease costs/use of supplies and improve utilization.




Set yearly on evaluation.


Machines, Tools, Equipment, and Work Orders (Required to Operate):

Clinical equipment, computer, printer, and copier.


Prerequisite Preparation


Education/Professional Qualifications

·       Graduate of an accredited school of nursing                

·       Current state nursing license

·       B.S. in nursing preferred                                                

·       CNOR certification preferred




Five years’ experience with progressive responsibility within an operating room setting.


Worker Traits


Personal Traits and Qualities


Demonstrates personal traits/behaviors consistent with the core values of the hospital. Must be self-directed/self-motivated; must have good communication and interpersonal skills; must be flexible; must have good critical thinking/decision making skills and must have good understanding of systems and change processes. Must be able to: perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; accept responsibility for the direction, control and planning of an activity; make evaluations and decisions based on measurable or verifiable criteria; work independently; recognize the rights and responsibilities of patient confidentiality; convey empathy and compassion to those experiencing pain, physical or emotional distress, and /or grief; relate to others in a manner that creates a sense of teamwork and cooperation; communicate effectively with people from every socioeconomic, cultural, and educational background; exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; perform effectively when confronted with emergency, critical, unusual and/or dangerous situations; demonstrate the quality work ethic of doing the right thing the right way; and maintain a customer focus and strive to satisfy the customer’s perceived needs. 


Working Conditions


Primarily inside environment protected from the weather but not necessarily temperature changes. Subject to exposure to combative patients, possible hazardous materials/conditions/equipment, infection and, contagious diseases on the unit. Variable noise levels and frequent viewing of a video display terminal. Also subject to a rapid pace, multiple stimuli, unpredictable environment, and critical situations.


Physical Demands


Must be able to: perceive the nature of sounds by the ear; express or exchange ideas by means of the spoken word; perceive characteristics of objects through the eyes; extend arms and hands in any direction; seize, hold, grasp, turn or otherwise work with the hands; pick, pinch, or otherwise work with the fingers; perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel, crouch, and crawl. Must be able to lift 50 lbs. with frequent lifting, carrying, pushing, pulling of objects. Continuous walking and standing required. Must be able to identify, match, and distinguish colors. Must be physically able to comply with universal precautions and specific job duties in the operating room.



Responsibility for Errors and Losses


High level of responsibility and accountability for coordination of patient flow and patient care within the operating room with a high level of responsibility for customer service behaviors, both from self and staff.


Job Relationships


Supervisor: Operating Room Nurse Manager

Subordinates (employees reporting to this position): None

Promotion from: Staff Nurse

Supervises: Operating Room staff nurses, operating room technicians, and operating room orderly




Calculate Your Essay Price
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Order your essay today and save 10% with the coupon code: best10