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What is a Case Study?
For our purposes, a case study is a real-life health care administrative situation involving a decision to be made or a problem or issue to be resolved.
Case studies in general are detailed accounts of an organization, company, industry, person or group of people, or project. The case study may include information about company objectives, strategies, challenges, results, recommendations, or more. The case study may be a real-life situation described in its entirety or so that portions of it are disguised for reasons of confidentiality. It may also be fictional.
Most case studies are written in such a way that the reader takes the place of the manager whose responsibility it is to make decisions to help resolve the problem or issue. In almost all case studies, a decision must be made, although this decision may be to leave the situation as it is. For this assignment, case studies can be brief or extensive and can range from several pages to 30 pages or more.
Where Can I Find Sample Case Studies?
The Internet is a great source of sample case studies to examine before you create your own. To find case study examples, conduct a search using the words sample case studies. For formatting help, click the link to see the Microsoft case study template.
Parts of the Project
This project consists of two parts:
Most but not all case studies will follow this format. The purpose here is for you to thoroughly understand the situation and the decisions/discussions that need to be made. Take your time and stay focused on your objectives.
Here, we’ll pay a bit more attention to the fourth and fifth components:
Defining the Challenge/Concern
The problem statement should be a clear and concise statement of exactly what issue or concern needs to be addressed. This is not challenging to write!
To pinpoint the challenge to be addressed, ask yourself the following questions:
The problem statement can be framed as a question (e.g., What should Sue do? or How can Mr. Smith improve? It typically has to be rewritten several times during the analysis of a case, as you peel back the layers of symptoms or causation.
Coming Up With Alternative Situations/Solutions
You’ll want to answer the following questions to come up with viable alternatives:
This paper should be about 7 – 10 pages of text.
Final Case Analysis Project Rubric
The final case analysis project will be graded based on the following rubric:
|
Final Case Analysis Project |
Meets Expectations |
Minimally Meets Expectations |
Does Not MeetExpectations |
|
Opening paragraph |
4–5 points |
2–3 points |
0–1 point |
|
State the topic of the case study and summarize the situation. |
The topic of the case study is clearly introduced, and there is a brief but inclusive summary of the remainder of the paper. |
The topic of the case study is introduced, and there is some guidance for the reader on the balance of the paper. |
The information is not complete and/or does not include a summary of the case study. |
|
Background organizational information |
7–10 points |
4–6 points |
0–2 points |
|
Discuss the organization’s history, mission, values, competition, financial information, and additional information of significant value. |
There is a complete discussion of relevant background information. |
There is a partial discussion of relevant background information. |
There is minimal discussion of relevant background information. |
|
Area of interest |
4–5 points |
2–3 points |
0–1 point |
|
Pinpoint the organizational area of concern: strategic planning, leadership, marketing, finance, health care operations, human resources, other? |
The area of interest is pinpointed. |
The area of interest is pinpointed, but there may be room for debate. |
The area of interest is not correctly pinpointed, or no area of interest is mentioned. |
|
Definition of challenge/concern |
14–20 points |
8–13 points |
0–7 points |
|
Provide a clear and concise statement of exactly what issue or concern needs to be addressed, taking relevant questions into consideration. |
The paper clearly defines the challenge or concern, what needs to be addressed right away, and what can wait. |
The paper defines a challenge or concern, but does not list as many particulars in the problem statement. |
There is minimal to no discussion of a challenge or concern. |
|
Alternative situations/solutions and conclusion |
33–50 points |
17–32 points |
0–16 points |
|
List options for meeting the challenge or concern, then summarize case and pick best solution, defending and supporting your choice. You’ll draw from your knowledge of
Research may also be used to support the solution. |
The solutions presented and the conclusions drawn are well-supported, well-researched, well-considered, and reflective of course concepts. |
The solutions presented and the conclusions drawn are supported, researched, and reflective of course concepts. They may, however, be too vaguely defined or too weakly supported in some areas. |
The solutions presented and the conclusions drawn are vague and not well-thought-out, if present at all. |
|
Sources and citations |
4–5 points |
2–3 points |
0–1 point |
|
Meet class standards for using sources and providing citations. |
The case study cites sources as necessary according to an accepted format, includes a properly constructed bibliography, and uses sources that are relevant and appropriate. |
The case study cites some of its sources in an accepted format, has a bibliography, and uses mostly relevant and acceptable sources. |
The case study fails to cite most of its sources, does not follow an accepted citation format, has a missing or incomplete bibliography, and does not use relevant or acceptable sources. |
|
Writing style |
4–5 points |
2–3 points |
0–1 point |
|
Conform to class writing standards. |
The case study is well-organized and the ideas are clearly expressed. The paper is free of grammatical and spelling errors and follows the margin, font, and page specifications. |
The case study is adequately organized and the ideas are clearly expressed. There are a few grammatical and/or spelling errors. |
The case study is poorly organized and difficult to follow. There are significant grammatical and/or spelling errors. |
The writer is very fast, professional and responded to the review request fast also. Thank you.
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