I need to revise my resume to look like the second one

 

LARRY C LASTER

 

1410 Bluebonnet Place Circle #F

 

Houston, TX. 77019

 

Home Ph. 713-658-0213 – Email [email protected]

 

 

 

 

 

Objective

 

Seeking a position as a Customer Service Representative

 

 

 

Skills

 

Microsoft Works, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Front-page.

 

 

 

WORK HISTORY

 

5/14 Present OakBend Medical Center

 

Food and Nutrition Svc Food Service Associate 1

 

Under the general direction of the Food and Nutrition Services Director, and the direct supervision of a Food Service Supervisor, the Food Service Associate 1 is responsible for utilizing standardized recipes to prepare food items for patient tray line, cafeteria, and special functions.  Follows FDA Food Code in maintaining equipment, service and storage areas.  Prepares patient meal trays utilizing basic knowledge of medical nutrition therapy.

 

 

 

8/03 to 6/12 Jack in the Box                                                                                   Houston, TX

 

Guest Service

 

Duties and Responsibilities taking and helping with customers’ orders drive thru cash handling during shift, and check food quality for customer satisfaction, stock during my shift, cleaning in my area at all times, and most of all being dedicated to my repeat Customers and constantly exceeding their expectations with our motto is to WOW the customer to let her or she know that we appreciate their business. And last serve my customers with respect, integrity, and professionalism.

 

 

 

7/01 to 2/03 Greyhound Food Service                                                          Houston, TX                                

 

Food Service Assistant Mgr.

 

Responsible for daily sales report, PAF form, Petty cash, all transmittals from weekly venders and entered in the weekly control sheet.  Corrections on Kronos.  Retrieved money from vending machines and stock machines. Shift Deposits, ordering Food Product for Unit and end of the month inventory, supervise employees during shift, help with customer service and complaints.  Cash handling during shift, prepare food and check food quality for customer satisfaction.

 

 

 

6/99 to 7/01 GPX                                                                                                    Dallas, TX

 

Sales and Service Representative

 

Responsible for answering incoming calls, selling and assisting field employees with orders and providing rates, schedules and P&D information.  Also sell GPX services, establish charge accounts, assist with the promotion of marketing programs, and arrange pickup and delivery orders by making outbound calls and handle customer correspondence.

 

 

 

5/98 to 6/99 Greyhound Lines Inc.                                                                     Dallas, TX                                                               

 

TIC Operator

 

Provide customers with inbound and outbound schedule and fare promote ticket sales by mail, and also provide general information to passengers leaving and arriving at their destination.

 

 

 

12/97 to3/98 Corporate Express                                                                          Dallas, TX

 

Courier Driver and Dispatcher

 

Delivered prescribed drugs to grocery stores and pharmaceutical departments, maintained accurate records of all delivery transactions, delivered and picked up interoffice mail and proof work from banks. Also served as relief Utility Driver when needed, processed and routed all inbound calls and assisted customers with various services.

 

 

 

6/96 to12/97 Wichita Falls Country Club                                                          Wichita Falls, TX

 

 

 

Waiter

 

Assisted customers and Club Members with various services. Also serve different banquet functions that were held at the Club. Also work as a Waiter during evening shift.

 

 

 

4/96 to12/97 Enterprise Rent a Car                                                                     Wichita Falls, TX

 

Car Specialist

 

Cleaned and detailed cars picked up customer and delivered cars to various destinations.

 

 

 

2/93 to 12/95 Bishop Communications                                                              Seattle, WA

 

Owner

 

Provided various communication services to current as well as solicit potential customers.Managed all business transactions, billing statements, provided good customer service.

 

 

 

Education                                                   

 

El Centro College, Dallas, TX

 

Certificate of Completion

 

S.H. Rider High Wichita Falls, TX

 

American Intercontinental University Associate’s (AABA) Degree Business Administration June 3013      

 

 

 

 

 

Waiter

 

Assisted customers and Club Members with various services. Also serve different banquet functions that were held at the Club. Also work as a Waiter during evening shift.

 

 

 

4/96 to12/97 Enterprise Rent a Car                                                                     Wichita Falls, TX

 

Car Specialist

 

Cleaned and detailed cars picked up customer and delivered cars to various destinations.

 

 

 

2/93 to 12/95 Bishop Communications                                                              Seattle, WA

 

Owner

 

Provided various communication services to current as well as solicit potential customers.Managed all business transactions, billing statements, provided good customer service.

 

 

 

Education                                                   

 

El Centro College, Dallas, TX

 

Certificate of Completion

 

S.H. Rider High Wichita Falls, TX

 

American Intercontinental University Associate’s (AABA) Degree Business Administration June 3013  

I need to be revise like the one on the bottom    

 

 

 

 

 

 

 

Objective (OPTIONAL)

 

Suggested for career changers or entry-level candidates

 

Seeking to obtain the position of [fill in specific title], utilizing [2-3 specific skills you offer, relevant to job requirements] to contribute to the [name of team or company].

 

Write your objective based on a few of the requirements you see in the job posting. Avoid pronouns such as I, me, my.Adjust your objective for each job application, making it relevant to those job requirements.

 

 

 

Qualifications

 

• Add a bulleted list of your relevant skills as they pertain to the job posting. Key transferable skills* show that you can adapt to any specific job, even if you do not have direct experience in that field.

• Include any specific computer proficiencies you have, certifications, or special language abilities.

• Use the job posting to determine important job- and industry-specific key words that employers use to select qualified candidates.

 

 

Education

 

List degrees in reverse chronological order. Include current degree.  Drop high school education on college resume.

 

List full Degree Title                                                                                                Anticipated Month, Year

 

American Intercontinental University

 

• GPA: 0.0/4.0 Include if over a 3.2

• Relevant coursework: list 4-6 classes that could give you a competitive advantage or are unique to your degree program. 

• Also bullet any key certifications, concentrations, or awards you have for this degree.

 

 

 

WORK EXPERIENCE

 

Provide 10-15 years of work history

 

Job Title                                                                                                                     Month, Year – Month, Year

 

Company Name, City, ST                                                                              

 

• List 3-5 bullets for each job that is relevant to your career objective. You may include positions that are paid or unpaid as long as they relate to your objective.

• Begin each statement with a strong action word***

• Point out your skills and abilities that match the job description. 

• Describe accomplishments, not just job duties.

• For work experience that is not in your desired field, describe tasks that demonstrate your use of transferable skills** (general skills that apply to a variety of job fields)

• Quantify information wherever possible. How much were you responsible for? What were your results?

   

 

Job Title                                                                                                                     Month, Year – Month, Year

 

Company Name, City, ST

 

• Continue job experience. Each bullet must represent new content. Avoid repeating tasks or phrases.

• Remember to describe the task and show the result. Highlight your specific achievements.

• Example:  Provided prompt, courteous service to customers during heavy rush periods, completing an average of 40 transactions per hour.

 

 

 

ADDITIONAL EXPERIENCE – if applicable

 

This can be paid or voluntary experience that is not necessarily relevant to your targeted field

 

Job Title                                                                                                                     Month, Year – Month, Year

 

Company Name, City, ST                                                                                                           

 

 

 

 

 

 

 

 

COMMUNITY INVOLVEMENT —if applicable

 

List any volunteer work in the same format as your work experience. Include your title, the company name, and dates. Bullet your tasks if possible, similar to your work experience above.

 

 

 

MEMBERSHIPS or PROFESSIONAL ASSOCIATIONS —if applicable

 

List any involvement in honor societies, professional organizations, and so forth.

 

 

 

*Transferable skills include:

 

Communication (written/verbal), Problem-solving, Research, Analysis, Organization, Planning, Leadership, Decision Making, Creativity, Innovation, and Prioritizing

 

 

 

**Qualification Examples:

 

GENERAL ADMINISTRATIVE SKILLS(applicable to various fields)

 

• Ability to service and support diverse groups of people

• Strong interpersonal abilities, including written and verbal communication skills

• Ability to work with sensitive and confidential material

• Advanced organizational and multitasking abilities

• Efficient collaboration practices for ongoing team development and improvement

• Ability to balance and prioritize demanding workload within strict time frames

• Proficiency in Microsoft Office: Word, PowerPoint, Excel, Outlook

• Strong organizational, time management, and prioritization skills demonstrated by…

   

 

An example of how to “personalize” these qualifications:

 

 

 

Notice the first bullet, “ability to service and support diverse groups of people.” If you believe that you have this skill and have demonstrated it in your past experiences working with others, add that key content, showing why you have obtained the skill and how you have demonstrated it.

 

For example: Ability to effectively work with diverse groups as demonstrated in nursing home experience, caring for patients with dementia and Alzheimer’s disease.

 

 

 

***Action Words:

 

Develop, Manage, Coordinate, Correspond, Maintain, Establish, Explain, Monitor, Initiate, Build, Eliminate, Increase/Decrease, Schedule, Wrote, Plan, Implement, Produce, Complete, Accomplish, Perform, Reorganize, Streamline, Collaborate, and Supervise.

 

 

 

Remember to use the appropriate tense: present tense for current jobs and past tense for former jobs.