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Assignment 1: Discussion—Process Design
Differing strategies and business models deliver products and services, using diverse operating strategies and models. These varied operating models reflect optimal solutions tailored to the uniqueness of those industries, products, and customers.
An effective operating strategy links product/services decisions with investment, market share, and product/service life cycle and defines the breadth of the product line/service. Its main goal is to meet the demands of the marketplace with a competitive advantage. A successful outcome of this process can result in the formation of seemingly unique businesses by combining tools and techniques that are widely available in a very peculiar and unique way.
Using the module readings, University online library resources, and the Internet, research these tools and techniques. Based on your research respond to the following:
Write your initial response in approximately 300–500 words. Apply APA standards to citation of sources.
Assignment 1 Grading Criteria |
Appropriately explained the application of at least two process strategies and showed in-depth analysis of business environment. |
Analyzed the selected business to identify the process strategies, process analysis, and design tools used. |
Assignment 2: LASA 2—Company Analysis Report
Review the following scenario:
Assume that you have recently been hired as the director of continuous improvement of a company. You are an outside hire with limited history of the firm and personal capital at the firm, and you are responsible for lean production, total quality management (TQM), six sigma, and best practice implementation. Lean production means doing more with less, such as less inventory, fewer workers, or less space. A recent trade in quality management is lean six sigma (also known as lean sigma) that integrates six sigma and lean production. The capacity for which you were hired has existed for three years with a direct line of report to the vice-president of operations and dotted line of report to the head of information technology (IT), the chief information officer (CIO), and the director of internal controls and audit. You are the second person to fill in this position. You have a team of internal consultants; half of your team has six sigma black belt or equivalent capabilities with the remainder having a solid understanding of operations and IT. You also have a budget for two external vendor resources. You have taken six months to familiarize yourself with the organization and its people, mission, goals, strategy, and structure. In this time, you have also evaluated current operations. At the end of this period, you are assigned to deliver a report identifying the three most promising avenues for achieving best practices within the company. You have already been told that the company suffers from both aging and complex information systems and that your recommendation must include a major upgrade of those systems. The executive officers anticipate major investments in IT over the next several years. Your best practice implementations, coupled with new technology, must be measurable in terms of speed, quality, productivity, and efficiency or other key performance indicators that you identify in your report. |
For this assignment, you will choose a company with which you are familiar. You are encouraged to choose a company for which you currently work or have worked, but you may choose some other firm if you believe it will be a compelling analysis.
You may choose one area of the company, such as a manufacturing plant or product design, to focus on if you can make a strong case. Your recommendations should have the following features.
This is a key initiative at the “C” level, and your recommendation will reach the board of directors.
Your paper must include the following sections:
Write a 10-page paper in Word format. You may rearrange the above sections if it improves the quality of your paper.
LASA 2—Company Analysis Report Rubric
NOTE: If a component is absent, student receives a zero for that component Exemplary
90–100%
(A- to A)
.
Synthesis includes clear discussion of company’s specific products and services; in-depth discussion of marketing strategy; and a detailed organizational structure. Discussion is supported by additional relevant facts and examples regarding the company’s structure and services. Scholarly evidence is used to support ideas throughout. |
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Analysis of the supply chain examines all its key inputs including source, reconfiguration, and delivery to the customer. For each step, several processes that add value, relative to the competition, are identified and compared. Synthesis examines and analyzes the role of info-technology and ecommerce in meeting customer needs. The key performance criteria used for evaluating the supply chain are accurate, measureable, and are evaluated against what many other competitors utilize for measurement. Scholarly evidence is used to support ideas throughout. |
Performance improvement plan diagnoses current supply chain and isolates three or more elements in need of improvement. Several innovative improvement opportunities are explained and justified. Explanation includes multiple details regarding process speed, quality, efficiency, etc. Scholarly evidence is used to support ideas throughout. |
Synthesis outlines performance results in detail based on improvement recommendations. Related changes to the product or service are discussed including how these changes meet customer needs. A logical and detailed justification for how these changes will enhance the value proposition and competitive positioning is included. Many logical and effective means for measurement are outlined that include key performance indicators for success. Scholarly evidence is used to support ideas throughout. |
Synthesis utilizes research and data to analyze how the plan affects the company’s HR and human capital strategy. The analysis includes several details and examples regarding alignment with roles, decision-making authority, existing employee talent, and compensation. |
Writing is clear, concise, and well organized. It demonstrates ethical scholarship in accurate representation and attribution of sources and displays accurate spelling, grammar, and punctuation.
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