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Book/movie review
22/08/2022
Assessment 2 Group Report Case study report Group 30% Self-reflection Individual 10% Report of 1,600 words minimum and 3, 000 maximum. This DOES NOT include appendices, charts or tables. It DOES include your self-reflections Week 11 (Friday 11.59pm; Turnitin) In total 40% Students will work in groups of three to four. Select a lodging or hospitality facility of your choice and critically analyse its systems. This must be done within the following inter-related framework: 1. The system and its sub-systems 2. The process (inputs transformation outputs) of the key sub-systems 3. Blueprinting & flowcharts 4. Managing quality Students will form groups of 3/4. A lodging or hospitality facility with which they are familiar will be selected and critically analysed. Findings of your critical analysis will be developed into a 1,600 3,000 word management style report submitting one per group. The content of the report will be from a hospitality systems management perspective which applies the key concepts associated with each of the components of this framework to inform your recommendations for operational improvements. As an example, an appropriate heading structure for the case study report would be: Introduction; Overview of Hospitality Operation; The System and its Sub-systems; The Process of Key Sub-systems; Business Blueprint and Flowcharts; Managing Quality; and Recommendations. In addition to the report, each student is required to prepare their own reflection made from their learning and working in the group. These must be between 300 to 400 words only. They must be individually written and submitted at the end of the report.
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