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Book/movie review
22/08/2022
Read the scenario and in a report explain the steps you would take to develop a competent team. Your answers should be based on the information contained in the scenario and what you have learnt in this study unit about team dynamics.
Scenario
You have recently accepted an employment position with a large, high profile jewellers firm. The organisation manufactures, imports, and repairs jewellery for distribution to its many stores in all states. Your position title is Team Leader of Distribution and Warehousinga frontline management position. There are 12 team members, from different backgrounds and with differing levels of expertise. Some team members have worked with the organisation and in this division, for a number of years. Other team members are relatively new, while some have worked in other departments/ sections of the organisation before being transferred to your division. The reason for your appointment is that departmental productivity (outputs) has not been meeting the organisations expectations.
The senior managers of the organisation have identified some problems in the team:
o communication between team members appears to be strained at times
o levels of cooperation are falling
o communication with the other teams within the organisation is not as good as it should be
o there is no one currently taking on the leadership role
o prioritisation of tasks appears to occur on an ad hoc basis
While each of the team members was selected for their role on the basis of demonstrated skills and expertise, they seem unable to work together effectively. Your initial role, therefore, is that of trouble-shooter, problem-solver and team facilitator. You need to bring this group of people together to form a cohesive, effective and productive team.
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