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TASK A 4
1.1 Analyse the role and purpose of human resource management in a selected service industry 4
1.2 Justify a human resources plan based on an analysis of supply and demand for a selected service industry business 5
2.1 Assess the current state of employment relations in a selected service industry 7
2.2 Discuss how employment law affects the management of human resources in a selected service industry business 9
TASK B 10
3.1 Discuss a job description and person specification for a selected service industry job 10
3.2 Compare the selection process of different service industries businesses 11
4.1 Assess the contribution of training and development activities to the effective operation of a selected service industry business 12
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