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Case Study 1: Examining Emotions, Attitudes, and Job Satisfaction
Due Week 3 and worth 100 points
Emotional Intelligence (EI) focuses on understanding the emotions and attitudes of others. To manage relationships effectively, we need to not only understand ourselves, but also increase what we know about others. EI emphasizes four key competencies for leadership success:
Grasping the realities of organizational behavior begins with an understanding of personality and behavioral tendencies. Case Study 1 is designed to address issues pertaining to the emotions, attitudes, and job satisfaction of others. Read the “Trader Joe’s” case study on page W-99 in the back of your textbook to examine how emotions, attitudes, and job satisfaction influence decision-making.
Write a three to five (3-5) page paper in which you:
Your assignment must follow these formatting requirements:
The specific course learning outcomes associated with this assignment are:
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric found here.
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