Mhr 6551, training and development assessment iii

Question 1

1.         

_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.

Answer

[removed]

 

Performance analysis

[removed]

 

Operational analysis

[removed]

 

Goals analysis

[removed]

 

Organizational analysis

[removed]

 

Personnel analysis

4 points   

Question 2

1.         

A competency based approach focuses on

Answer

[removed]

 

knowledge and skills.

[removed]

 

attitudes and personality.

[removed]

 

all characteristics that underlie successful performance.

[removed]

 

motivational characteristics.

4 points   

Question 3

1.         

According to the text, behavioral tests measure

Answer

[removed]

 

situational reaction.

[removed]

 

development.

[removed]

 

skills.

[removed]

 

learning capability.

4 points   

Question 4

1.         

In response to a TNA the decision is to “change the job.” This means

Answer

[removed]

 

there are too many obstacles in the system the way the job is currently set up.

[removed]

 

feedback is not occurring in the present set up.

[removed]

 

there is a KSA deficiency but it is difficult to train.

[removed]

 

rewards are not tied to high performance.

4 points   

Question 5

1.         

Which of the following focuses on an anticipated performance problem in the future?

Answer

[removed]

 

The PAQ

[removed]

 

A reactive TNA

[removed]

 

A proactive TNA

[removed]

 

Work sampling

4 points   

Question 6

1.         

Performance appraisals are almost always completed by

Answer

[removed]

 

peers and self.

[removed]

 

360 degree feedback.

[removed]

 

supervisors.

[removed]

 

work planning and review.

4 points   

Question 7

1.         

The _____ approach to job analysis immediately identifies the KSA’s required for the job.

Answer

[removed]

 

task oriented

[removed]

 

worker oriented

[removed]

 

operational analysis

[removed]

 

job-duty-task

4 points   

Question 8

1.         

A training needs analysis is conducted when

Answer

[removed]

 

a setback event occurs.

[removed]

 

a triggering event occurs.

[removed]

 

a decision to provide sexual harassment training is made.

[removed]

 

a deficiency is determined to be a motivational deficiency.

4 points   

Question 9

1.         

When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.

Answer

[removed]

 

Job analysis

[removed]

 

Operational analysis

[removed]

 

Performance evaluation

[removed]

 

Goal analysis

4 points   

Question 10

1.         

The selection process of incumbents in operational analysis should be performed by

Answer

[removed]

 

a supervisor.

[removed]

 

the manager of the organization.

[removed]

 

a head hunter.

[removed]

 

a job analyst.

4 points   

Question 11

1.         

Discuss the proactive approach and the reactive approach to TNA.

Answer

30 points   

Question 12

1.         

Compare reliability and validity.

 

 







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