Engaged employees | Human Resource Management homework help

Instructions:

  • You are required to participate meaningfully in all course discussions.
  • Limit your comments to 200 words.
  • No Plagiarism 
  • Answer both scenarios “Engaged and Disengaged.”

DESCRIBE YOUR EXPERIENCES WITH ENGAGED EMPLOYEES

Everyone has likely had some experience with a customer service representative who was engaged and, unfortunately, with at least one who was disengaged. Reflect on those experiences as you create a post in which you respond to the following questions:

1. Without naming the company, Describe a time when you interacted with an ENGAGED employee. When you interacted with an engaged customer service representative. 

  • How did it make you feel about the brand? 
  • What did the person do that demonstrated engagement? 
  • How did it feel when you walked away from the experience?

2. Without naming the company, Describe a time when you interacted with a DISENGAGED employee. When you interacted with a disengaged customer service representative, 

  • How did it make you feel about the brand?
  • What did the person do that demonstrated DISENGAGEMENT?  
  • How did it feel when you walked away from the experience?
  • How were the two interactions different? 
  • How did they influence your choices as a consumer or customer?







Calculate Your Essay Price
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Order your essay today and save 10% with the coupon code: best10